Category: News

News

Boosted Battery Update

As communicated last week, we have received two reports of lithium battery incidents on our 2nd generation Boosted board. According to both reports, the battery packs released smoke, but the boards are equipped with fire-retardant enclosures and there was no report of flame or fire, bodily injury, or property damage. Aside from the battery packs, […]

News

Important Battery Information

On two separate occasions, a lithium battery cell has vented inside the battery pack of the 2nd generation Boosted board. The battery enclosure is a fire-retardant composite and worked as designed to contain the cell failure. Fortunately, no one was injured and no property was damaged. Our engineering team is conducting a thorough investigation and […]

News

Referral Rewards Update

Starting today, we will begin sending rewards to customers who participated in our “Give $100, Get $100” referral program. As a reminder, both you and your friend must purchase and keep a board through the 30-day return period in order to qualify for your reward. You will receive a $100 Prepaid Visa® Reward for each […]

News

North American Dual Shipping Schedule

Over the past week, the team has finalized a shipping schedule for Dual reservations shipping to the US and Canada. Originally we had planned to fulfill all North American Dual+ reservations before moving on to Dual. However, in light of the number of reservations we have received overall, we will begin to ship Dual+ and […]

News

Shipping Update

We are overdue for a schedule update and would like to shed some light on where we are in the shipping process.

News

1st Gen riders, Get ready for your new board

For those of you who own or have ridden a 1st generation Boosted board, here’s a quick rundown of some of the operational differences between our 1st and 2nd generation boards. Hope you enjoy your new ride!