North American Dual Shipping Schedule

Over the past week, the team has finalized a shipping schedule for Dual reservations shipping to the US and Canada. Originally we had planned to fulfill all North American Dual+ reservations before moving on to Dual. However, in light of the number of reservations we have received overall, we will begin to ship Dual+ and Dual boards to the US and Canada simultaneously.

Dual+, US and Canada

The schedule remains largely the same, however we have been able to accelerate the ramp plan a bit, which allows us to shift some dates up in the last three batches.

Dual+ Reservation DateOrder Confirmation EmailShipping Confirmation Email
May 198/319/30
May 209/810/7
May 21-229/1510/10
May 23-249/2210/17
May 25-June 19/2910/20
June 2-June 1610/610/27
June 17-June 2610/13Schedule To Come
June 27-August 6Schedule To ComeSchedule To Come
August 7-September 18Schedule To ComeSchedule To Come
September 19-presentSchedule To ComeSchedule To Come

Dual, US and Canada

We will begin reaching out to customers who reserved a Dual at the end of the month.

Dual Reservation DateOrder Confirmation EmailShipping Confirmation Email
May 1910/13Schedule To Come
May 20-June 2Schedule To ComeSchedule To Come
June 2-August 4Schedule To ComeSchedule To Come
August 5-presentSchedule To ComeSchedule To Come

Dual+and Dual, all other countries

No update on timing yet. However, now that we have finalized the plan for Dual+ and Dual orders in the US and Canada, we will turn our full attention to obtaining final certifications and solidifying shipping timelines and costs for our international customers.  We want to do everything we can to avoid your board getting caught in customs, which, due to changing regulations, is taking more time than we originally anticipated.

Single, all countries

No updates today. We are still currently on schedule for beginning shipments in early 2017. A more specific schedule is not yet available.

Extended range battery pack, all countries

No updates today. We are currently on schedule for beginning shipments in early 2017. A more specific schedule is not yet available.