Timeline Update

As part of our investigation into the short-circuit of the battery electronics, we have reported the issue to the Consumer Product Safety Commission. We are working with the Commission toward a final resolution, and taking every possible step to cooperate with the Commission so we can get your board to you as quickly as possible. We hope to resume shipping by mid-January.

We wish that boards could be shipped even sooner and understand the disappointment you’re feeling. However, we’re really excited by the improvements we have made (more details to come soon!), and we’re confident you’re going to love your boards when they arrive. Thanks again for the support as we work hard to get your boards out to you.

-Sanjay